customer service

How To Tell If A Mechanic Is Ripping You Off

Published on July 9, 2012 under Humble Mechanic
How To Tell If A Mechanic Is Ripping You Off
This is a question that I get from people that I meet. It usually goes something like this. Oh, you are an auto mechanic. Well, I don't know anything about cars. How can I tell if a mechanic is ripping me off. I feel like, as a women, I am always getting taken advantage of…
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Why the Customer Is NOT Always Right

Published on June 4, 2012 under Humble Mechanic
Why the Customer Is NOT Always Right
If you have been following the site for any length of time, you know I am 100% about customer service. I that is really one of the most fun parts of my job. Well at my first job, I was told "The customer is always right". I use to buy all in to that statement.…
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What Does It Mean To Be An Auto Mechanic

Published on May 29, 2012 under Humble Mechanic
What Does It Mean To Be An Auto Mechanic
I had found this little story a while back. I would like you all to read it, and then we can talk about. I'm a journeyman technician In an Automotive shop I'm supposed to know the answers From the bottom to the top I should diagnose the problem With just a single look, And if…
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Throwing Automotive Logic Out The Window

Published on April 16, 2012 under Humble Mechanic
Throwing Automotive Logic Out The Window
Hey folks, I am back in action today. Got some good stories about automotive logic, and throwing it right out the window. Sorry about missing Friday, but this week will make up for it!!! There is no doubt that the diagnosis part of this job is one of the toughest. Racking your brain over problems…
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Mechanic Scams Confirmed and Debunked Part 1

Published on April 3, 2012 under Humble Mechanic
Mechanic Scams Confirmed and Debunked Part 1
On Sunday I was doing some Google searching, trying to fine tune the site so folks can find it. Which reminds me, THANK YOU to everyone who has shared this site. I really appreciate it. Our little community is growing and I am excited for the future! Ok~ A.D.D. moment over.~ I came across an…
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