This is a question that I get from people that I meet. It usually goes something like this.
Oh, you are an auto mechanic. Well, I don’t know anything about cars. How can I tell if a mechanic is ripping me off.
I feel like, as a women, I am always getting taken advantage of when I get my car serviced. How do I tell if a mechanic is ripping me off.
They are basically saying that they are scared. Scared that they will get taken advantage of. The truth is, there are many people that know very little about how cars work. That is okay, but I want to make sure you are confident in your car maintenance and repair choices.
Here are some actions you can take to be sure you are not getting swindled into repairs you might not need. Oh, before we get into the meat of this, I need you all to know about getting ripped off. I don’t think that women get ripped off more than men. I think it is a customer that lacks the knowledge and confidence about their car that gets taken advantage of the most. I have seen guys get taken to the cleaners just as much as gals.
Show me the goods
Asking to see the problem is the best way to avoid the “did I really need that” feeling. Even if you know nothing about cars, ask to see the issue. You will be surprised at how easy it is to see a worn tire, or a ripped wiper blade when it is staring you in the face.Take this situation for example.
You bring your car in for an oil change. The service advisor tells you that you need to replace 2 tires.You ask them to SHOW you why you need new tires. The advisor walks you back into the shop and shows you this tire.
You don’t have to know anything about tires to know this is not safe. See the impact that looking at an unsafe tire vs just me telling you? You might not be happy about buying tires(I know I wouldn’t be) but you know they are needed. If the mechanic or service advisor can’t or is not willing to show you what is wrong, think twice about the repair.
Do I NEED this repair
I know it seems like a very simple question. You might feel like “they” will always tell you the repair is needed. Yeah, that might be true, but not as much as you might think. Asking the question can help you find out if the repair is NEEDED vs RECOMMENDED.
- A needed repair is one that will make lead to a safety issue, or cause further damage to your car.
- A recommended repair is something to consider, but may not be vital right now.
If you NEED to make a repair, then you might just have to bite the bullet and do the repair. If the mechanic or service advisor says they recommend the repair. You might be able to skip that repair.
Check your owners manual
This is a great tool when it comes to maintenance. Does your owners manual say you need a transmission service at a specific interval? If it does, you need to get the transmission serviced. If the mechanic recommends it, ask why. Ask why THEY recommend it, even though it is not in the owners book.
Now, if the mechanic shows you that the transmission fluid is dirty, you might want to think about the service. If they say something like
Well we just recommend it.
I would probably steer clear.
Get a second opinion
If you have exhausted all the other possibilities, there is always this option. If your car is drivable, you can get a second opinion. Even if it means calling a friend, there is nothing wrong with getting a second opinion. Getting a second set of eyes on an issue can help you feel better about a repair.
I do have a few issues with getting a second opinion. I worry that the second place will not be as good as the first. You will need to make sure the second opinion know what the heck they are doing. I would hate for the second opinion to be wrong.
The biggest advice I can give is BE CONFIDENT. You don’t have to understand how a timing belt works. But if you ask questions about the repair, it will generally expose a dishonest mechanic. If the service department has the answers to your questions, and can show you the issues, I say go for it. You might not love having to make the repair, but at least you will not feel like you get taken advantage of.
I just wanted to remind you guys of the “SEARCH” box, it is just above the subscribe box on the right side. If there is something you are wondering about, type it in and check out some posts where I covered it. If you can’t find it, contact me and I will make it a post topic!
Of all the posts, I think this is one worth sharing. I want to help teach everyone how to be confident when it comes to maintaining and repairing their cars!