customer service

Mechanics WORST nightmare

Published on July 8, 2011 under Humble Mechanic
So something happened in the shop this week that is, short of hurting someone, every mechanics biggest fear. A customer brought their 2010 Passat in for its first service.  With only 10,000 miles the car got an oil change, tire rotation and some other minor checks.  The mechanic that performed the service is one of…
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