customer service

Why I Teach People About Cars ~ Podcast Episode 91

Published on August 21, 2015 under Podcast
Why I Teach People About Cars ~ Podcast Episode 91
Today's show comes on the heals of a comment on Instagram. I posted about the DIY Oil Change video I had done. Someone asked me the following question. "I get that being famous is cool, but why would you teach people to do what makes you money? Are they paying for the knowledge?" Let me…
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Why Flat Rate is Good ~ Podcast Episode 64

Published on May 6, 2015 under Podcast
Why Flat Rate is Good ~ Podcast Episode 64
Hey everyone. Today on the automotive podcast, we are talking about something that I am sure will ruffle a few feathers. That is flat rate. For those of you not familiar with how flat rate works, you can watch a podcast I did called "Getting Paid on Flat Rate" or read a blog post I…
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Humble Mechanic Turns 3 years old

Published on June 16, 2014 under Humble Mechanic
Humble Mechanic Turns 3 years old
Happy Monday everyone. Something happened this weekend, that totally blew me away. The blog had it's 3rd birthday. Oh how time flies when you are having fun. So today I want to talk about how I got started, and maybe the future of the site. I had been thinking about starting a blog for while.…
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Behind The Wrench, Interview With Denise Cook

Published on March 29, 2013 under Behind The Wrench
Behind The Wrench, Interview With Denise Cook
It has been so long since we did a Behind The Wrench interview. So I am excited to introduce the first women featured on the blog. If you, or anyone you know in the auto industry, want to be featured in an interview like this just contact me. So without any further delay, take it…
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A Typical Day For An Auto Mechanic

Published on March 25, 2013 under Humble Mechanic
A Typical Day For An Auto Mechanic
Just like many other jobs, being an auto mechanic is a pretty dynamic job. It is a far cry from the "punch the clock, do the same task, then go home" type job. Because of that I want to talk about what an average day looks like. At my dealer we are all general service…
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