dealership

The Truth About Car Dealer Add-Ons

Published on August 29, 2013 under Humble Mechanic
The Truth About Car Dealer Add-Ons
What exactly do I mean when I say "add-ons"? When you buy a new car, you do the negotiating, agree on price with the sales person. Then you move in to the office with the finance person. That is where they try and sell you the "add-ons". This is one of my favorite Simpson moments.…
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Doing Right By Your Customers Is Never Wrong

Published on August 23, 2012 under Humble Mechanic
Doing Right By Your Customers Is Never Wrong
This story comes from deep with in the Humble Mechanic customer service files. Okay this is actually something that happened yesterday. ;) From time to time I like to share with you guys a story about doing the right thing. Service departments get a bad rep so when something good happens, I feel like I…
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Should We Have Automotive “Right To Repair”?

Published on July 17, 2012 under Humble Mechanic
Should We Have Automotive “Right To Repair”?
We have talked about "Dealership repair vs Aftermarket repair" many times before. One thing that I didn't touch on is the "Right to Repair" issue. This is legislation aimed at forcing auto manufacturers to provide more repair information and tool to the aftermarket. This is going beyond the how to information. Based on the legislation,…
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