Today I want to give everyone 5 things that they can check on their own cars. These are really quick and easy checks. With some practice, it will take about 5 minutes to complete. Consider doing these checks when filling your car up with fuel! TIRES Checking tires is pretty easy. I recommend turning your […]
Like I said in yesterdays post, when I am out of the shop, cars are not at the front of my mind. I like talking about the industry, but not always the nuts and bolts of the job.(I feel like there is a joke in there somewhere) 🙂 When I talk to people about my […]
Happy Monday everyone! I am out of the shop today on a long weekend. Due to that I didn’t really feel like talking about automotive theory or vehicle systems. I thought I would tell you guys the story that pushed me to start this blog and get involved socially online. In April or May of […]
Happy Friday everyone! I am writing this “unintensional” post today about customer service. See I actually recorded a podcast about this very topic. After fighting with it for about 3 hours(all while the carpet guys are banging away up stairs) I gave up and thought I would just write a post. I will most likely […]
Just a few warnings before I get in to this post. This can apply to cars other than Volkswagen This is MY opinion. Officially, you must follow the owners manual for warranty purposes This post is in response to a question that was posted on the Facebook fan page. Rudy asked I wanted to know […]
Next week my dealership will be adding a “Quick Lube” team. The team will actually be called our Service Express team. The idea behind the Service Express team will be to provide another option for customers to get their cars serviced. The way my dealership works now is, 90% by appointment. Basically, you would call and […]
This car came in one day last week. The customers complaint was “My car is making a ticking noise”. The noise was strange, it was loud when I was standing right a the engine, but when I walked about 10 feet back, it was super loud. Complaints like this can be really tricky. On the […]
