News

What Is Flat Rate ~ Podcast Episode 3

Published on September 7, 2017

Today on the Humble Mechanic automotive podcast, we are talking about Flat Rate. This is the system on which technicians get paid, and customers get charged. There are many in the industry that have strong opinions about Flat Rate. Today we look at several aspects of this system.

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Join me as we discuss:

  • Why Flat Rate is used
  • How Flat Rate works
  • Where do the times come from, what is “book time”
  • How to win at Flat Rate
  • How mechanics cheat Flat Rate
  • A Better system?
  • Does Flat Rate make you a better tech

There is one thing that I forgot to mention in the video. That is about protecting a customer from slow techs. Having a standard time will prevent a tech from “milking the clock”. That means if you get a slow tech you will not have to pay more just because they are slow.

I would love to hear your thoughts on Flat Rate, or any thing regarding getting paid as a mechanic, or being charged as a customer. Also, thank you for the feedback. Please post them in the comments section below. If you have an idea for a show, contact me via email, or use the contact me form!

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