Comebacks are something every mechanic will deal with at some point. Many times it is not the mechanic’s fault, but plenty of times it is. Either way, it’s more about how we handle the situation that makes all the difference. We had the attitude at my old dealership “Be the HERO”. This mindset to the customer can be hard at first, but does make for a win win situation.
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Listen to the Show
It is finally here! The audio only version of the Humble Mechanic Podcast. So many of you wanted to listen on the go, in the car, working out, and now you can. While I wait for iTunes, Google approval you can listen to the show here on the blog. Once those approvals come, you will be able to subscribe and download the audio podcasts from your favorite place.
Trouble viewing? Watch “How To Deal With Cars that Come Back” on YouTube.
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