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Good Automotive ServiceToday on the new Automotive Podcast we are talking about good service, and the time it can take. There are a few different way we need to consider time and repairs:

  • The technician taking the time to do a job right
  • A customer allowing the time they are paying for
  • The tech given the time to do the job right, think not being too rushed to finish a job

As always, your comments are welcome and encouraged. I also addressed the feedback about the volume in the first episode. Also, what are your thoughts on the “in the car” format?

2 replies
  1. Nate H
    Nate H says:

    Well done and true. It always seems lately that the advisers want the perfect customer survey. So they want you to go as fast as you can to get the job done. I found it at first to be a challenge but realized later that i may have forgotten something. I have 4 weeks of tech school left and hopefully can leave the express lube tech position behind and on to making a new career as a automotive tech. Thank you for blog and inspiration keep it up.

    Reply

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