Volkswagen Immobilizer Key

This situation happens about once a month.

Volkswagen Immobilizer Key

This is where the reader coil is located, just around the key hole.

Customer calls in saying they lost the key or keys for their VW. We tell the customer they will need to show proof they own the vehicle. Then they will need to have the car towed to the dealer.

Once the key comes in, we will have to program the new key to the car. The cost of a new Volkswagen key, remote, and programming is about $300.

So why the heck does getting a new key for a Volkswagen cost $300? My guess is the little mechanism that lets the key flip out is made of some top secrete element. Maybe a derivative of Turbonium? Okay, obviously that is not the case. Before we talk about why it costs so much, let’s talk

about how the system works.

Immobilizer

All VWs, and most every other newer car, are equipped with an anti-theft device that will prevent someone from “hot wring” the car. Volkswagen calls this system the Immobilizer. The car must see an authorized key, or it will not start. Well, on a VW, it will start and immediately shut off. ~FREE TIP, if your Vw start and shuts off right away, odd are you have an issue with the immobilizer system.

How It Works

There are 3 main components to the immobilizer system

  1. The vehicle’s key

    Volkswagen Immobilizer Key

    This is what the actual transponder looks like

  2. A “reader coil”
  3. An “evaluation unit”

The vehicle’s key has a chip inside of it called a transponder. It looks like a glass tic-tac. When you put the key into the ignition, the “reader coil” will energize the transponder in the key. Then the transponder will send a code back to the coil and on to the evaluation unit. If everyone is authorized, the evaluation unit will authorize the vehicle to start. If not, the car will start, or it will not stay running.

The Cost

Now that we know how the system works, let’s get into the cost. Anytime there is electronics in something the cost will go up. These new keys are not like the old ones you could get cut at the local Ace Hardware. Also, most newer keys have the keyless entry remote built into it. That will bring the cost up.

The keys and remotes also need to programmed to the car, adding a little more to the cost. That requires the vehicle to be at the dealer. When I program keys, I have to hook up the VW scan tool. Then we go online and retrieve the proper coding for the car. I don’t get to see the code anymore, it is loaded right into the car. Each key for the vehicle will need to be programmed to work properly.

Is It All Worth it?

Is going to all this trouble to prevent vehicle theft worth it? I think so. It will deter amateurs from stealing cars. But let’s face it, if someone really wants to steal your car, they will steal it no matter what you do.

I also have another tip. The keys that you find on Ebay, or that weird store in the mall are JUNK! I would say that ~95% of the keys that customers bring in to be programmed do not work. It stinks for them because they don’t really save any money. It usually ends in the customer paying twice for programming, or buying a key from the dealer anyway. Just be cautious when dealing in non factory keys.

If you remember what “Turbonium” is, post it in the comments. I am wondering if everyone knows what it is.

Have you ever wondered what jobs your mechanic hates doing? Well, I don’t know if it really qualifies as ‘hate” but there are just some jobs that are just no fun. Taking out the engine of a V10 Touareg for example.

As you can see this is no small task. The tech that is doing this works across the shop from me. He is replacing both of the turbo charger. Basically the engine, transmission, and front suspension comes out from the bottom. That actually makes replacing the turbos really easy. 😉 This job totally falls under the worst category. Here are some other jobs that generally make for an unhappy mechanic

  • Body wiring harnesses. These require every single bit of the interior to be removed. It is a huge job, and there is usually a rattle when you are done.
  • Replacing engines. They are not hard, it just does not pay very well for the amount of work.
  • Replacing Transmissions. Basically the same as engines.
  • Sunroof assemblies.
  • Certain oil changes. V8 Phaetons, 1.8t Passats, Newer V6 Touaregs.

Okay enough about the “no fun” stuff. There are some jobs that just plain rock. They are easy to do, and pay well. One of my personal favorites is a timing belt on a 1.8t Passat. The job is super easy, pays really well, requires little lifting. LOVE LOVE LOVE doing those. Well, except when it was my car and I had to buy the parts 😉

Some other really fun jobs are

  • Brakes on just about any VW
  • Wiring repairs(yes I like to do wiring repairs)
  • CV boots(well minus the grease)
  • Suspension bushings
  • Cooling fans

We mechanics call that type of work “gravy work”.

This post does leave me with a question. Do other jobs have “gravy work”? I would be curios to hear about some of your jobs, and what a gravy would be. Throw a comment at the bottom of the page, and let us all know.

Failed VW Gas Cap automotive service

I can’t think of a better way to spend a Wednesday, and checking out some behind the scenes action of an automotive service department. This week, I actually have 2 reader submitted Shop Shots. If you want to submit a picture of your car, or some other cool car shot you have, just email it to me Charles(at)humblemechanic(dot)com. Okay, let’s do this!

Failed VW Gas Cap automotive service

Okay, you might be thinking that nothing is wrong with this picture. If you look closely at the fuel filler neck, you can see a white cap. If you drive a VW, then you know that is not the right cap. This was actually sent to me by a reader who works at another VW shop. The customer came in saying that the MIL was on. It turns out, a foam coffee cup will not properly seal the fuel system. I know it is hard to believe. 😛

Poor Amp Install Autotive ServiceThis is a car audio amplifier, installed in a Mustang. The person that installed it used shrink rap to hold it in place. My guess is that this is a temporary fix. I hope so anyway. The best part about this picture is the guy that installed this is a professional car audio guy. He does some really top notch work. This is his personal car, so I wont give him too much of a hard time. To be honest, this is still a pretty good install. I have seen worse, much much worse.

Paint work on a VW Beetle automotive service

At first glance you might not find anything wrong with this beetle. Take a really close look. In the middle of the picture, you can see red. The left side of the picture is white. Hum, strange isn’t it? The outside of this car is white. When we opened the hood, we found that the hood, and firewall is red. Since the car came from a body shop, it was a dead giveaway as to what happened. The body shop basically “cut and pasted” a red Beetle onto a white Beetle. Then they painted the outside white. Also, those screws on the far left should be black. This is one of the worst “repair” jobs I have ever seen done by a professional shop.

The sad part is, someone will buy this car. They will feel like they got a great deal. Then they will have problem after problem, and blame the car, the mechanic, or VW. This is why you NEED to have a car checked out by a professional BEFORE you buy it..

Take care of your mechanic with donuts

Donuts? I know it seems really random to have a “Shop Shot” of Donuts, but hang in there. A customer brought these for me last week. I have been working on her car since early 2004. She is a really awesome customer, and totally hooked up the donuts for us. I know I said it before, but bribery will get you everywhere. So never hesitate to bring a treat for your mechanic. Or anyone else really! 😉

Do you have an idea for a post? Is there a car question burning a hole in your brain? You can fill out the Contact ME form and ask away. Or, just post it in the comments below. Otherwise, you have to read what is going on in my mind. That might be a scary thing 😉

Humble Mechanic Logo

We have talked about “Dealership repair vs Aftermarket repair” many times before. One thing that I didn’t touch on is the “Right to Repair” issue. This is legislation aimed at forcing auto manufacturers to provide more repair information and tool to the aftermarket. This is going beyond the how to information.

Based on the legislation, it seems that “Right to Repair” is trying to get information on the control modules in the car. You can read the legislation here. This comes from the “Right to Repair” site.

While the problems experienced by independent technicians are wide ranging, the following are three major issues now faced by independent repair shops in attempting to obtain the information and tools needed to work on today’s and tomorrow’s vehicles:

  • Codes needed to reinitialize vehicle computer systems are not made available. Independent shops often are able to perform many repairs only to be stymied at the end when they cannot obtain the code to reinitialize the vehicle’s computers and thus complete the repair. Absent entering the code, in many cases the car owner would not be able to restart the car following the repairs.
  • Information provided to new dealers is more effective than what is provided to independents. A great deal of diagnostic and repair data is provided to car company franchised dealerships over “hotlines” that are not accessible to independent repair shops or consumers. Information available through these dealer-only networks provide valuable diagnostic assistance for hard to solve problem and might also have information regarding safety related repairs that need to be completed, but which an independent shop and car owner might not be aware of until a technical service bulletin or recall is released, a process that can take months if not years.
  • The growing use of telematic systems by car companies will permit critical marketing and repair information to flow wirelessly using cell phone technology to the dealer, leaving the independents out of the loop. While telematics will provide extensive benefits to car owners, it also will be used by car companies and their dealers to tie the customer to the dealer long after the new car warranty has expired.

As I see it, the aftermarket wants to have full access to all of the control modules and their information. Anything from coding modules, to advanced diagnostics. It will also include the information that we get from VW technical help line.

The truth is, most of this information is already out there. Think about all the information that is in repair manuals like Alldata, Chiltons, Mitchell and so on. Most if not all of the information needed to repair modern cars is out there. It is just a matter of PAYING for it.

We can take VW for a great example. If you buy VCDS (an aftermarket diagnostic software for VW and Audi) you can do just about everything with anything we can do with the dealer scantool. You can also buy the rights to adapt new keys and control modules. That would allow anyone to perform just about repairs on VWs. Like I said, the channels are out there, it is just a matter of finding and paying for them.

So what is the solution?

Well, to me the solution is really easy. If an aftermarket wants to play, they need to pay. It might be a matter of buying the proper diagnostic equipment and tools. The funny part about that is, it will increase the cost of doing business with an aftermarket shop. Tool and repair manual companies can have the information available shortly after a new car comes out. Well within the warranty period. If an aftermarket shop wants to do advanced electrical diagnosis, then it is up to them to buy the proper equipment.

What would happen if car makers were forced to GIVE the information away? Would it give you more options on getting your car fixed? Yep! Would, at some point, raise the cost of buying that new car? Maybe.. Remember that the costs will always roll down hill to the customer. I don’t care what side of this you are on, NO ONE can argue that.

I will be keeping my ear pretty close to this one. With that said, what do you guys think? Do dealers have “unfair” advantages? Please keep in mind the word “UNFAIR”. I really would like to know your thoughts on this.. Post it up in the comments.

VW Cabby Luv A Dub project

Happy Monday everyone!

I am out of the shop today, so I thought I would give you all an update on the VW Cabby, aka “Luv a Dub”. I have had the car for about 3 months now. I must say that I wish I was further along that I am . You can probably guess that finding time can be tough. It can also be hard to work on cars all day, then come home and work on a car. 🙂

When I first bought the car, it needed a few things just to get it home. Those were all, “under the hood” type stuff. After fixing those issues, I brought it home and started on the interior. It has been more of a challenging than I expected.

Here is what I have done on the Cabby so far.

  • Clutch ~$80
  • Engine Mount ~$12
  • Clutch cable ~$18
  • Spark plugs $20
  • Distributor cap and rotor ~$15
  • Sound dampener ~$130
  • Bulk wiring ~$25(not installed yet)

Here is the pictures of the interior stripped down and the sound dampener put in.

So what is next for the Luv A Dub? Well, I found out why the cluster lights were not working. You can see the video of the “custom” lights at Meet Luv A Dub video. I decided to hold off on carpet and padding. I want to be sure that all the interior wiring is complete before putting some carpet in. The Cabby does not have a lot of interior wiring, but I want to make it right. Plus I know it needs some new speaker wires ran.

Thank you all for following the progress on the Cabby. I am really looking forward to the day when I can unveil her. That will be a good day.

Dig the site? Consider sharing it. All you have to do is click or tap one of the little icons below. It IS that easy. 😛

New VW TDI recall
New VW TDI recall

This is a new recall on the CR TDI cars. It is to help folks remember not to put gas in their diesel. This is what got the whole recall debate rolling

If you drive a VW, you know that at some point you will have an open recall. Even if you are not a Volkswagen driver, you still might have dealt with a recall or 2. But when is enough, enough? Lets take my Passat for example. It is a 2005 Passat wagon. It has had the following recalls.

  • Brake light switch
  • Install under body shield, and software update
  • Replace ignition coils.

Not too bad right? It is only 2 pretty minor recalls. Now, lets look at a Passat that is 1 year newer. You could be looking at the following recalls and updates.

  • Replace brake booster pipe
  • Install cover on wiper motor
  • Front seat airbag connector rewire
  • Steering column lock update
  • Intake manifold runner motor
  • PCV valve and breather pipe
  • Replace ignition coils

WOW no less than 7 recalls and updates. Is that too many? You can make a pretty darn good case for that. There are two ways we can look at the recalls.

That is a ridiculous amount of recalls
Just like I said, you can make a really good case about 7 recalls on a car. Does that mean that the manufacturer build a bad car? Well, in a sense, it does. Many of the recalls that I listed above were common repairs long before they were recalls. I rewired a ton of seat airbag connectors before that recall came out. We have been replacing the PCV valves on the 2.0t since it came out.

I imagine that it can be really frustrating for a customer. Imagine every other time you bring your car in for service, you have 2 new updates or recalls. I have seen that look on customers face. It is the “you have to be freaking kidding me, AGAIN” look.

I had a funny thing happen to me with the recall on my Passat. I brought my car into the shop for something. My service advisor( check out his interview on Behind The Wrench) said, “Hey man, you should throw those coils in while you got your car in the shop”. I didn’t really feel like it so I didn’t do it.

As my luck would have it, when I left that night, I made it to the end of the parking before my MIL starting flashing. Would you believe that the part that was on recall failed? I turned around and had to do the dang recall anyway.

At least they are taking care of the problem.
No car is perfect. If you think so, then I will gladly be the one to burst your bubble 😉 So every car has issues. How great is it that a manufacturer will take care of certain issues, free of charge. To be fair, I am sure that not all or those updates were voluntary.

I guess the main point here is really short and sweet. Be glad they are fixing something. It might turn out to be a proactive repair. If you have already paid for the repair, be sure to contact the manufacturer and try to get your money back.

So what do you guys think? Here are the questions to think about

  • What number of recalls is too many?
  • If you get a recall notice are you upset about it?
  • Do you get your recalls done right away?

Please let me know your thoughts! Also, if you have a mechanic that you love, please send them to the contact me page. I really want to get Behind the Wrench rolling again, but I need your help!

Passat Engine Mount Auto Mechanic

We missed last week’s Shop Shots, but we are back today! This is your behind the scenes pictures of Volkswagen service. The good, the bad, and the crazy! Okay lets get to it!

Melted Volkswagen Fuse Auto MechanicThis is a fuse. Well, it is what is left of a fuse. This fuse came out of a Tiguan. We have seen a few Tiguans burning up fuses for part of the exterior lighting circuit. My buddy actually sent me this one. I think my dealer has seen 3 of them. I can honestly tell you all that I have never seen a fuse melted this bad.

Missing Intake Auto MechanicHAHA, I do actually laugh about 60% of the time when I put these pictures up. This Beetle came in this week. The car was towed in for another shop. The complaint was, “Brake pedal is hard to push”. I drove it into the shop, and sure enough they pedal was almost impossible to push the brake pedal. I also noticed that the MIL was on. when I pulled the car into the shop. This is what I found. The air filter housing, and intake pipe was MISSING. I laughed for a minute, then called a few guys over to take a look. When ever something like this happens, we all try to share the fun.

It turns out another shop put a brake booster in the car. They used a non-factory part, and it was worse than the bad one. The shop towed the car back to their shop to be repaired. HAHA

Passat Engine Mount Auto MechanicI posted this on Instagram a few days ago. Here is more information about these 2 parts. These are front engine mounts for a B5.5 Passat think 2001.5-2005. I refer to them as jounce bumpers. Most aftermarket places refer to them a snub nose mounts. Either way is cool by me. The entire engine was slamming up and down due to the condition of the mount. Oddly enough, the one on the left is the bad one 😉 Hard to believe that the part on the left and the part on the right are the same part. After I replaced the mount, the car was 100x smoother.

Smoking Volkswage Auto mechanicJust something fun to rap up Shop Shots. I noticed this just as I was about to lift the car off the ground. A cigarette got caught in the slot for the lower front spoiler. It stuck in perfect. Now the car looks like it is smoking. We brought the customer back to show her she had a broken CV boot. (btw I practice what I preach. Read “How to tell if a mechanic is ripping you off“) She noticed it, and asked me if I put that there. We all shared a good laugh at it.

Well, that pretty does it for another volume of Shop Shots! I think that I want to start taking your submitted photos for Shop Shots. What do you guys think? Post it up the comments below. I am sure some of you have some awesome car pics that you can share.