My name is Charles. I am a Volkswagen technician, and have been a mechanic, a grease monkey, and a car enthusiast for many years. I started this site mainly to connect with my customers in a way that I can’t in the shop. However, it’s my hope it can also serves as a community forum to share information, impart a little wisdom, and have a little fun. Let’s get started.

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Saying Goodbye to My 2005 VW Passat

PODCAST and VIDEO ARCHIVE

A Quick update about banner ads and sponsorship

This is just a quick update about the ad that I put up today. If you look at the right side of the site, all the way at the bottom, you will see a banner for Host Gator. I added the banner for the company that I host this and my other blogs though. There […]

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Take Your Car to The Dealership, this customer learned the hard way

Yesterday I gave you guys some things to consider when decided between dealer service and aftermarket service. Well, that reminded me of a story, where the customer spent about $3000 more than they needed to. This happened last summer(which means the details might be fuzzy). Another shop brought a 2004 VW Touareg to our dealer. […]

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Dealership versus Aftermarket Repair: Is one Better than the Other?

Your inside look into the world of car repair and Volkswagen Dealer service

I know this debate comes up alot. I have been doing a little research on the subject and found that most if not ALL the articles are VERY bias on the side of aftermarket shops. Now, I really don’t have a problem with folks taking their cars to a good mechanic, whether it is at […]

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Behind The Wrench: Today with Rusty

Today we get to know a little more about being a service manager. I know “technically” he is not behind a wrench, but Rusty has a pretty cool view of the industry. If you would like to be featured in this interview series, please email me. NAME: Rusty How long have you been in the […]

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Tech Tip of the Day, ALWAYS put all the parts on

Your inside look into the world of car repair and Volkswagen Dealer service

We have sort of a joke in the shop. Its called “Tech Tip of the Day”.   Its used when someone figures out something really complicated, or more often when someone does something STUPID! Something like “Tech Tip of the day, don’t forget to tighten the wheels”. That is not one that I have heard, but […]

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