My name is Charles. I am a Volkswagen technician, and have been a mechanic, a grease monkey, and a car enthusiast for many years. I started this site mainly to connect with my customers in a way that I can’t in the shop. However, it’s my hope it can also serves as a community forum to share information, impart a little wisdom, and have a little fun. Let’s get started.

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Latest Video

Latest Podcast

Saying Goodbye to My 2005 VW Passat

PODCAST and VIDEO ARCHIVE

A Lesson in Customer Service – Or Lack of Customer Service

I am a little reluctant to even write this post. I try t be really positive about things that happen in the shop, and this is a story about something not so positive. I am also reluctant because I don’t want to talk junk about the people that I work with. When I make a […]

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When DIY Goes Wrong

So this 07 VW Passat gets towed in on Friday. The customer said something on the engine broke. We towed it in the shop and found out the engine mount on the passenger side of the car was broken. This is not something that happens all that often, but I have seen it before. We […]

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Behind the Wrech with Thomas from APTuning

I am really excited to get some aftermarket point of view. The great thing about the performance market, is that it’s more fun for most car people! Thomas has some pretty awesome stuff! If you have a VW, Audi, or Porsche, check out APTuning. NAME: Thomas Dickinson How long have you been in the Industry? […]

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Shop Shots Volume 3

Due to the launch of the Forum yesterday, and some other things going on, I feel like I left you guys with out a really good post yesterday! So to make it up, I am doubling up on the “Shop Shots” today! This is a picture of a V6 Passat axle. The axle is what […]

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Forum Launch, and Logo update

Today is finally the day. I am launching TechnicianDatabase.com From pretty much day one of starting this site, I knew that I wanted a better place for people to connect. I wanted to build a place for people to connect with mechanics and learn the truth about our jobs, the industry, car repairs, and so […]

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