My name is Charles. I am a Volkswagen technician, and have been a mechanic, a grease monkey, and a car enthusiast for many years. I started this site mainly to connect with my customers in a way that I can’t in the shop. However, it’s my hope it can also serves as a community forum to share information, impart a little wisdom, and have a little fun. Let’s get started.
Yesterday I was talking about customer service. I made mention of “topping off” your gas tank. I had a few folks ask what them means. So today we are talking about the common things that people do that can damage their car. Not Doing Maintenance This almost goes without saying, so I will keep it […]