My name is Charles. I am a Volkswagen technician, and have been a mechanic, a grease monkey, and a car enthusiast for many years. I started this site mainly to connect with my customers in a way that I can’t in the shop. However, it’s my hope it can also serves as a community forum to share information, impart a little wisdom, and have a little fun. Let’s get started.

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Saying Goodbye to My 2005 VW Passat

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So you just bought a brand new VW, or any car really. You are excited to get in set the mirrors and the seat and put the rubber to the road. You get to press all those really cool new buttons all while enjoying that new car smell. There is not many things like it. […]

Volkswagen Immobilizer Key

This situation happens about once a month. Customer calls in saying they lost the key or keys for their VW. We tell the customer they will need to show proof they own the vehicle. Then they will need to have the car towed to the dealer. Once the key comes in, we will have to […]

Have you ever wondered what jobs your mechanic hates doing? Well, I don’t know if it really qualifies as ‘hate” but there are just some jobs that are just no fun. Taking out the engine of a V10 Touareg for example. As you can see this is no small task. The tech that is doing […]

Failed VW Gas Cap automotive service

I can’t think of a better way to spend a Wednesday, and checking out some behind the scenes action of an automotive service department. This week, I actually have 2 reader submitted Shop Shots. If you want to submit a picture of your car, or some other cool car shot you have, just email it […]

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We have talked about “Dealership repair vs Aftermarket repair” many times before. One thing that I didn’t touch on is the “Right to Repair” issue. This is legislation aimed at forcing auto manufacturers to provide more repair information and tool to the aftermarket. This is going beyond the how to information. Based on the legislation, […]

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