My name is Charles. I am a Volkswagen technician, and have been a mechanic, a grease monkey, and a car enthusiast for many years. I started this site mainly to connect with my customers in a way that I can’t in the shop. However, it’s my hope it can also serves as a community forum to share information, impart a little wisdom, and have a little fun. Let’s get started.
So something happened in the shop this week that is, short of hurting someone, every mechanics biggest fear. A customer brought their 2010 Passat in for its first service. With only 10,000 miles the car got an oil change, tire rotation and some other minor checks. The mechanic that performed the service is one of […]