My name is Charles. I am a Volkswagen technician, and have been a mechanic, a grease monkey, and a car enthusiast for many years. I started this site mainly to connect with my customers in a way that I can’t in the shop. However, it’s my hope it can also serves as a community forum to share information, impart a little wisdom, and have a little fun. Let’s get started.
This story comes from deep with in the Humble Mechanic customer service files. Okay this is actually something that happened yesterday. 😉 From time to time I like to share with you guys a story about doing the right thing. Service departments get a bad rep so when something good happens, I feel like I […]