service

Behind The Wrench: Today with Rusty

Published on February 3, 2012 under Behind The Wrench
Behind The Wrench: Today with Rusty
Today we get to know a little more about being a service manager. I know "technically" he is not behind a wrench, but Rusty has a pretty cool view of the industry. If you would like to be featured in this interview series, please email me. NAME: Rusty How long have you been in the…
continue reading

Customer service and running a dealership of 1

Published on January 13, 2012 under Humble Mechanic
Customer service and running a dealership of 1
Happy Friday everyone! I am writing this "unintensional" post today about customer service. See I actually recorded a podcast about this very topic. After fighting with it for about 3 hours(all while the carpet guys are banging away up stairs) I gave up and thought I would just write a post.  I will most likely…
continue reading