Ok, before I get into this story, everyone needs to know a few things I am not blaming the tech working on the car I am not blaming the customer completely I am not commenting on DIY vs Paying someone I am only telling the story of what happened. A few weeks ago, a customer…
Hi folks! I hope you all had an awesome weekend. Summer is here in full swing. Glad that I work in a shop that has A/C. :) Today I want to talk a little more about what it takes to be a VW Master Certified Auto Mechanic. I was having a conversation with a good…
Ah Wednesday, I can't think of a better day to post some really cool auto mechanic pictures! Let me also say that I am really sorry about missing yesterday's post. I don't like leaving you guys with out some content. Should that happen, you can always go back in the archives and see some of…
It's Wednesday so you know what that mean, "Shop Shots"! Remember that these are all pictures from behind the scenes in automotive service. I like doing these posts because it can really show some of the weird stuff that auto mechanics see. What you are looking at here is a gas tank. This came out…
Yep! I said it, you should never ever trust a dealership. If I could tally the number of times that I have read that statement, it would easily be in the 300+ range. Then a statement comes along that just makes me nuts. It goes something like this I dont trust dealers at all. I…
I don't think that anyone can argue the fact that it costs money to bring your car to a mechanic. We all can agree that the auto industry is full of stereotypes, everyone from sales to mechanics, no one is safe. ;) So what can the customers to do get the most from their service…
This is a question that I get all the time. Whether a customer asks me, I see it posted, or I just over hear the conversation, it comes up all the time. Remember, I work for VW, I think overall German cars cost more to maintain than American, or Japanese cars. Since there are so…