My name is Charles. I am a Volkswagen technician, and have been a mechanic, a grease monkey, and a car enthusiast for many years. I started this site mainly to connect with my customers in a way that I can’t in the shop. However, it’s my hope it can also serves as a community forum to share information, impart a little wisdom, and have a little fun. Let’s get started.

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I get asked this question all the time. It comes in many forms, but this is the most common. Charles, you are a mechanic. How do I know if I am getting ripped off? My advice has always been things like: Ask to see the old parts Ask if it is a NEEDED service or […]

Accident damage to Nissan

No, you are not going crazy, it is actually Friday. We generally do Shop Shots on Wednesday, but there is little scheduling change for this week. If you are a new reader, first welcome, and let me tell you a little about Shop Shots. This is your look inside a VW dealership’s service department. It […]

Metal in DSG transmission fluid

Happy Tuesday everyone. It is a rainy and cold Tuesday here. I hope the weather is better for you. Today I want to share a little story about car repairs, and how sometimes they wrong. Well, not really “go wrong, but more unexpected. This would fit in well as a Shop Shot, but I think […]

Dirty Engine Air filter

The engine air filter may be one of the most up sold items in the entire automotive world. But do you really need to have your air filter replaced? Today we will talk about some of the reasons why you may need a new engine air filter. We will also look at how you can […]

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Hi everyone, I hope you are all doing really well. I wanted to let you all know that it is crunch time for us with the move. Because of that, we may be with out internet for a few days. Due to lack of internet, and the pure madness that is involved with moving, I […]

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