My name is Charles. I am a Volkswagen technician, and have been a mechanic, a grease monkey, and a car enthusiast for many years. I started this site mainly to connect with my customers in a way that I can’t in the shop. However, it’s my hope it can also serves as a community forum to share information, impart a little wisdom, and have a little fun. Let’s get started.

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Saying Goodbye to My 2005 VW Passat

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Volkswagen wiring issue

Welcome to this weeks edition of Shop Shots. There is a funny thing that happened with the pictures from last week. I posted the pictures, you guys commented on them, everything was great. I went back today(I copy and paste some of the SEO type stuff) and it was gone. It doesn’t show up in […]

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Hi everyone. Today I want to talk about having a realistic expectation when getting your car serviced or repaired. To some this may be a touchy subject. See when you talk about having realistic expectations as a customer, some people think that means settling for poor service. Friends, let me tell you it DOES NOT […]

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It has been so long since we did a Behind The Wrench interview. So I am excited to introduce the first women featured on the blog. If you, or anyone you know in the auto industry, want to be featured in an interview like this just contact me. So without any further delay, take it […]

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Just like many other jobs, being an auto mechanic is a pretty dynamic job. It is a far cry from the “punch the clock, do the same task, then go home” type job. Because of that I want to talk about what an average day looks like. At my dealer we are all general service […]

Duct tape Auto repair

It is Wednesday, so you all know what that means, Shop Shots! We get back in to the shop this week for some pictures that come straight from a VW service department. Generally all of the pictures you see come straight from my Iphone. This week I have an extra picture that came from a […]

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